Privacy Website Policy
This website policy includes a website that allows consumers to fill in questionnaires, forms and surveys, loan applications, subscription services and online expert chat.
About this Website Policy
This website policy applies to this website, which is operated on behalf of GovCorp Finance Pty Ltd and its related bodies corporate (we, us and our).
We are committed to protecting your privacy.
This policy explains how your personal information will be treated as you access and interact with this website.
Collection and Use of Information
We may collect personal information from you directly or via your use of our services. We will only collect personal information which is reasonably necessary for, or directly related to, our functions or activities.
GovCorp Finance collects personal information that is reasonably necessary to provide individuals with a range of financial, debt advisory and other services offered by GovCorp Finance. It is also used in correspondence from GovCorp Finance to individuals and to fulfil our legal obligations under applicable laws and regulations, for example, Anti-Money Laundering and Counter-Terrorism Financing obligations.
Examples of personal information that may be collected by GovCorp Finance include:
- Date of birth
- Financial status
- Personal identification documents (e.g. drivers licence and passport details).
Disclosure of Personal Information
GovCorp Finance may use and disclose personal information only for the primary purpose for which it is originally collected. GovCorp Finance does not share personal information with any external parties unless permission for the disclosure has been provided by the individual, or as is required by law.
Collection of Personal Information
GovCorp Finance will collect most personal information directly from individuals via dealings with borrowers and investors. In some instances, third parties may provide GovCorp Finance with personal information, for example some banks may pass information along as part of due diligence processes. In such cases, GovCorp Finance will take reasonable steps to ensure that individuals are aware of the collection of that information.
Storage of Personal Information
Personal information is stored in a manner that reasonably protects it from misuse, interference, loss and unauthorised access.
GovCorp Finance uses a range of physical and electronic security measures to reasonably ensure the protection of personal information.
Once personal information is no longer required, GovCorp Finance will take reasonable steps to either permanently de-identify personal information or destroy it entirely. Generally, client files are kept for a maximum of seven (7) years.
Access to Personal Information
Individuals can request access to the personal information that GovCorp Finance holds about them. Corrections can also be made to the personal information at the request of individuals. Individuals can arrange for access to their personal information by contacting GovCorp Finance.
GovCorp Finance may require evidence of your identity before access to personal information is granted, or corrections are made to personal information.
Advertising and Tracking
When you view our advertisements on a Third Party website, the advertising company uses ‘cookies’ and in some cases ‘web beacons’ to collect information such as:
- the server your computer is logged onto;
- your browser type;
- the date and time of your visit; and
- the performance of their marketing efforts.
- When you access our website after viewing one of our advertisements on a Third Party website, the advertising company collects information on how you utilise our website (eg which pages you view), and whether you complete an online application.
We use ‘cookies’ to provide you with better and more customised service and with a more effective website.
A ‘cookie’ is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on our websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your internet browser.
- to allocate a unique number to your internet browsers;
- to customise our website for you;
- for statistical purposes;
- to identify if you have accessed a Third Party Website; and
- for security purposes.
Your IP address is the identifier for your computer when you are using the internet.
It may be necessary for us to collect your IP address for your interaction with various parts of our website.
When you send a completed online application to us, we retain the information contained in that application. We are able to then use that information to provide any financial services that you require.
You can also suspend and save online applications, so you can complete and send the applications at a later time. If you suspend or save your application, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. Online applications that have been suspended or saved may be viewed by us.
We are constantly reviewing all of our policies and attempt to keep up to date with market expectations. Technology is constantly changing, as is the law and market place practice.